Add reason for infrastructure failure
P
Patrick Guinard
As described in https://discuss.circleci.com/t/product-update-infrastructure-failure-badge-in-circleci-ui/47282/8 from the customer standpoint it is unclear why the server (especially when reliant on app.circleci.com) has failed.
We've tracked a few of these back to there being issues with memory but there are a few other causes such as using a port in the range of 32768 - 60999 (https://circleci.com/docs/executor-intro/#port-ranges) which support suggested may be a problem.
As a customer troubleshooting build failures on a system that's been stopped by an outside event it's basic troubleshooting for us to have a reasonable error message to work with.
Nathan Fish
Merged in a post:
Notification for Infra Fail or Pipeline create error
hiroaki nagata
Wanted to bring up a situation that a customer recently experienced regarding an infrastructure failure. They were unaware of the issue until they accessed the project page. It would be very helpful if we could implement a notification system for infrastructure failures or errors during pipeline creation. This could greatly improve the customer experience by keeping them informed.
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Patrick Guinard
At the time of writing this post metrics are unavailable for infrastructure failed builds so troubleshooting memory and/or CPU usage is also not doable.