Overview

We're requesting a comprehensive Licensing Insights Dashboard to provide detailed analytics on user activity, track deactivation reasons, and allow permanent exceptions for critical users.

Key Requirements:

Dashboard Visualization

Centralized overview of CircleCI licensing usage

Visual charts and graphs showing active/inactive user trends

Customizable time period selection

User Activity Metrics:

Detailed analytics on builds triggered and pipelines executed

Usage metrics with filtering by timeframe (daily/weekly/monthly)

Activity threshold indicators

User Status Tracking:

Complete user listing with current status (active/inactive)

Detailed deactivation reasons with timestamps

Admin accountability for deactivation actions

Historical status change logs for auditing

Critical User Protection:

Ability to designate users as "critical" to prevent automatic deactivation

Management interface for critical user list maintenance

Confirmation prompts and notifications when critical users are modified

Reporting Capabilities:

Exportable reports on licensing usage and status changes

Real-time data integration with existing CircleCI APIs

Scheduled report delivery options

Business Objectives:

Increase transparency into license utilization

Optimize resource allocation by identifying inactive users

Maintain security compliance through detailed audit trails

Prevent workflow disruptions by protecting essential users

This feature will significantly enhance our license management capabilities while ensuring business-critical operations remain uninterrupted.